Trusted Online Gaming for Filipino Players — Est. in the Philippines
How Jilicrow collects, uses, stores, and protects your personal information as a registered player on our platform.
Last Updated: January 2026Jilicrow ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses our online gaming services. This Privacy Policy explains in clear terms what personal information Jilicrow collects, why we collect it, how we use and store it, and what rights you have as a data subject under applicable Philippine law.
This Privacy Policy applies to all users of the Jilicrow website, mobile platform, and any associated services (collectively, the "Services"). By registering an account or using the Jilicrow platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Jilicrow processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under this law seriously and have implemented appropriate technical and organizational measures to safeguard your information.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which are available on the Jilicrow platform and form part of the overall agreement governing your use of our Services.
Jilicrow collects personal information through several channels. The categories of information we collect include:
2.1 Information You Provide Directly
2.2 Information Collected Automatically
2.3 Information from Third Parties
Note on Sensitive Information: Jilicrow collects government ID documents solely for the purpose of age and identity verification as required by Philippine gaming regulations. These documents are handled with the highest level of security and are not used for any purpose beyond verification and regulatory compliance.
Jilicrow uses the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your Jilicrow account, verifying your identity, and managing your account settings and preferences. |
| Service Delivery | Processing deposits and withdrawals, delivering game services, and providing customer support. |
| Regulatory Compliance | Meeting our obligations under Philippine AML laws, PAGCOR-aligned operational standards, and the Data Privacy Act of 2012. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct on the platform. |
| Responsible Gaming | Monitoring gaming activity to identify potential problem gambling patterns and administering responsible gaming tools including deposit limits and self-exclusion. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, game selection, and the overall player experience. |
| Communications | Sending account notifications, security alerts, promotional offers (where you have opted in), and updates to our policies. |
Jilicrow will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Jilicrow processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Jilicrow does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances:
Where Jilicrow shares your data with third-party service providers, we require those providers to maintain appropriate security standards and to use your data only for the specific purposes for which it was shared .
Jilicrow retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, Jilicrow retains account data for a minimum of five (5) years following the closure of your account, in accordance with Philippine AML record-keeping requirements. Identity verification documents are retained for the same minimum period. Game transaction records are retained for a minimum of three (3) years.
Where personal data is no longer required for any lawful purpose, Jilicrow will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
Jilicrow implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While Jilicrow takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jilicrow will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.
You also play an important role in keeping your account secure. Please ensure that you use a strong, unique password for your Jilicrow account, enable two-factor authentication where available, and never share your login credentials with anyone.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jilicrow:
To exercise any of the above rights, please contact Jilicrow's data privacy team using the contact details provided in Section 12 of this Policy. We will respond to all verified requests within thirty (30) days, or within such other timeframe as may be required by applicable law.
Please note: Certain rights may be limited where Jilicrow is required to retain or process your data to comply with a legal obligation, to prevent fraud, or to defend a legal claim. We will always explain the basis for any limitation when responding to your request.
Jilicrow uses cookies and similar tracking technologies to operate and improve the platform, personalise your experience, and analyse usage patterns. A cookie is a small text file placed on your device when you visit the Jilicrow platform.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Jilicrow platform. Withdrawing consent for non-essential cookies will not affect the lawfulness of any processing carried out prior to withdrawal.
The Jilicrow platform is strictly intended for adults aged 21 years and above. Jilicrow does not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age verification steps, and we reserve the right to request documentary proof of age at any time.
If Jilicrow becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Jilicrow platform, please contact our support team immediately so that we can investigate and take appropriate action.
Jilicrow reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. When material changes are made, we will notify registered players via the email address associated with their account and by posting a prominent notice on the platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the Jilicrow platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how we protect your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or Jilicrow's handling of your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Privacy Officer — Jilicrow
Email: [email protected]
General Support: [email protected]
We aim to acknowledge all privacy-related requests within five (5) business days and to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Contact our Data Privacy Officer directly for any data-related requests or concerns.
Six pillars of data protection that every Jilicrow player can rely on
Every piece of data you send to Jilicrow — from your registration details to your GCash deposit confirmations — travels over TLS-encrypted connections. Sensitive data stored on our servers is encrypted at rest, keeping your information safe from unauthorised access at every stage.
Jilicrow's identity verification process protects the entire player community. By confirming that every registered account belongs to a real, age-verified individual, we prevent fraud, protect minors, and ensure that the platform remains a safe environment for legitimate Filipino players.
Jilicrow's data practices are built around the requirements of Republic Act No. 10173 — the Data Privacy Act of 2012. We maintain a dedicated Data Privacy Officer, conduct regular compliance reviews, and report data breaches to the National Privacy Commission as required by law.
Jilicrow will never sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to operate the platform, comply with Philippine law, and improve your gaming experience. That commitment is absolute and written into our internal data governance policies.
As a Jilicrow player, you have the right to access, correct, and request deletion of your personal data at any time. Our support team processes all data subject requests within 30 days. You can also manage your cookie preferences and marketing opt-ins directly from your account settings.
Jilicrow uses anonymised behavioural data to identify players who may be showing signs of problem gambling. This monitoring is conducted in the interest of player welfare and is never used for commercial profiling. Players flagged by our system are offered responsible gaming tools and support resources.
Your privacy is protected every step of the way. Register your Jilicrow account today, deposit via GCash or PayMaya, and enjoy a secure gaming experience built for Filipino players. Must be 21 or older to register.